Customer Support & Virtual Assistant

  • Virtual Assistance
  • Fully Remote
  • 1 month ago
  • UK

Job Information

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    Salary Pound 30,000–40,000 / Yearly
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    Shift Morning
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    No. of Openings 1 opening
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    Job Level : Mid-Level
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    Job Experience : 3-5 Years
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    Job Qualifications Bachelor’s Degree

Job Description

TaskHaven Virtual Services Ltd is hiring a Remote Customer Support & Virtual Assistant to provide high-quality support to our clients and help streamline their administrative operations. This role is ideal for a professional who is organised, proactive, and experienced in handling customer interactions and virtual assistant tasks remotely.

Key Responsibilities:

  • Respond to client inquiries via email, live chat, and phone
  • Maintain accurate client records in CRM systems such as HubSpot or Salesforce
  • Assist with scheduling, calendar management, and administrative tasks
  • Create and update client documentation
  • Support light bookkeeping and workflow organisation
  • Collaborate with remote team members using Slack, Zoom, Notion, Asana, and Trello
  • Follow up with clients and ensure high satisfaction

Requirements:

  • Proven experience in customer support and/or virtual assistance
  • Strong organisational and multitasking skills
  • Excellent written and verbal communication
  • Comfortable using CRM tools and remote collaboration software
  • Ability to work independently and manage multiple clients
  • Attention to detail and problem-solving skills

Perks & Benefits:

  • 100% remote work
  • Flexible working hours
  • Training and professional development
  • Supportive, collaborative remote team
  • Opportunities to work with international clients

 

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